DSG Whitehall (Whitehall, PA) is now being redirected to DSG Muth & Mumma. DSG Great White (Santa Maria, CA) is now being redirected to DSG Heumann Topeka. DSG Sweet Harbor (Muskegon, MI) is now being redirected to DSG Harmony. DSG Simon DeChatlet (Miamisburg, OH) is now being redirected to DSG Dresch. DSG Transmission Oil Service Interval. Every vehicle from Volkswagen or Audi will include a recommended service interval in the owner's manual. On the vast majority of models, a DSG transmission oil service is required every 40,000 miles.
Just did the 40k DSG transmission service on my 2017 Alltrack, had the benefit of a knowledgeable friend with a lift and scan tool.
Not really that difficult of a job, the most time consuming part is removing the air box assembly , battery and tray with associated wire clips.
Everything can be done with common hand tools.
You need to have a funnel that will either fit the center hole in the filter housing or screw into drain plug hole, we had one that fit the filter
housing. The on caveat is ...you need to have a way of determining when the trans fluid is up to temp and then drain off excess, my buddy
had software on a laptop for this.
There are some instructional videos on Youtube that are helpful.
I paid $120 for the materials Deutsche Auto on line, think dealers charge somewhere between $350-$450.
DSG Technical Support
DSG provides one of the finest technical support teams available in the industry. With over 400 clinical trials completed, our trained professionals have years of experience to stand ready to answer any and all of your clinical trial study questions or concerns.
eCaseLink™ technical support is available via our toll-free support line, and e-mail support 24 hours a day, 7 days a week, year round.
Existing clients contact eCaseLink Tech Support
If you have any problems with eCaseLink or any other clinical trial study questions, software problems or concerns call or E-mail eCaseLink technical support at any time.
Note: You are required to supply basic information for our technical support staff such as:
- If you need a language translator DSG can provide one for you.
- Provide us with your First and Last Name.
- Provide the Study and Protocol that you are working on.
- Lastly we will need an Investigator Site Number.
(QA) Quality Assurance. You can be confident that you’re getting the best possible service.
Quality control and assurance are the core of DSG’s operating standards. Procedures are documented and refined with the ultimate goal of improving practices; the end result—a better, faster, cleaner product.
All DSG software products and services go through many layers of quality control testing on an internal development server and an external client test server before launch into a live study environment. Data verification is thoroughly performed at all levels. Detailed test scripts are written, executed, updated when necessary, and re-executed until results are error free. All testing results are reviewed by Quality Assurance to ensure quality control standard operating procedures are being followed.
DSG quality control documentation is meticulously maintained in a secure environment to ensure audit readiness when the need arises.